Collection of Personal Information: Royal Nepal Group collects personal information that you voluntarily provide to us, such as your name, address, telephone number, and email address, through registration forms, enquiries, and other communications. Please avoid submitting personal data if you do not wish us to collect it.
Examples of Information Collection:
- Brochure or Newsletter Requests: We ask for your name, address, and email address to mail the requested items effectively.
- Holiday Enquiries: We require your name, telephone number, and email address to provide the requested information.
- Contests or Promotions: We collect your name, address, and email address to manage the contest and notify winners.
- Orders for Products or Services: We may request your name, email address, delivery and billing address, credit or debit card information, and sometimes your telephone number to process your orders and facilitate delivery.
Collection of Other Information: In addition to personal information, we may collect data automatically when you visit our site using cookies and web beacons. Cookies are small text files placed on your device to identify your computer and track browsing patterns. You can adjust your browser settings to manage cookies. The information collected is non-personally identifiable and includes details about your computer settings, IP address, browsing patterns, and geographical location.
Use of Your Information: Your information may be used for the following purposes:
- Personalizing your site visits and improving our services.
- Informing you about updates, products, services, and promotions.
- Communicating with you and third parties (with your consent).
- Informing you about competition or promotion outcomes and compiling customer reviews.
- Conducting market research and strategic development.
- Preventing illegal or offensive content on our site.
- Allowing third parties to perform analyses and manage online advertising.
- Complying with legal requirements and accounting purposes.
Sharing Information: We may share aggregate statistical data with third parties, including demographic data, but not personal information. With your consent, we may also provide personal information to third parties. We reserve the right to disclose personal information to comply with legal obligations, regulatory requests, or to protect our users and systems.
Monitoring Emails: We may monitor and record email communications sent to us in accordance with this policy and our business interests. For more details mail us at: info@royalnepalgroup.com
Safeguards and Security: While no online data transmission is completely secure, we strive to protect your personal information from unauthorized access. In Nepal, data protection is governed by the Data Protection Act, which ensures that information is processed fairly, accurately, and is not retained longer than necessary. Please help us keep your information accurate by updating your details on our website.
Changing or Accessing Your Information: If your personal information changes, or if you no longer wish to receive newsletters or services, or if you wish to review or receive copies of the information we hold about you, please email us with full details of your request.